Gardennaire Refund Policy

Refund Policy

We're so convinced you'll absolutely love our patio furniture and other products, that we're willing to offer a 30 day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 30 days of making a purchase.

Proof of Purchase

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund but will provide you with a store credit instead.

Shipping Items

In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.

Visit our retail location to return your items purchased through our online store or contact us via phone or email (information in the next section). Our staff member will process your return or exchange for you.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

Contacting Us

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form, send an email to support@gardennaire.com or call us (512) 549-3555 or write a letter to Gardennaire Showroom at Community Gardens, 1067 TX-71,Bastrop, TX 78602

This document was last updated on April 3, 2020

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